Feel safe ordering online as we use PayPal checkout to safely and securely pay for your goods.
As all items are made to order, refunds and exchanges, or cancellations of orders are not permitted for any reason. Due to the intimate nature of the items we sell, and for hygiene reasons, we cannot permit refunds of any kind, and all sales are final. If an order needs amending then contact us at the soonest opportunity. Once items have gone into production, amendments to orders cannot take place for any reason, and refunds will not be given for any items already ordered. Please choose sizes carefully, and if in any doubt then contact us and we will be happy to help you choose the correct size. Items are not available on approval.
All items are thoroughly checked before they are sent out to you to ensure the quality of the product. However, if for whatever reason you find a product to be faulty and you return it to us (at the address provided on the website and on your order confirmation form inside your package) within seven days, we will replace it with a like for like item at no extra cost to you. Please ensure that the item is returned along with written confirmation of the fault, plus your order number, name and address, contact number and a brief note as to the nature of the return. Please contact us before any return is made. For international returns, all packages need to be marked as 'returned goods' to prevent custom charges. If a package is not marked as such then we will refuse to accept the package. Please note that for customers outside of the UK, your country may impose custom charges, which we are not responsible for.
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